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Accessibility Feedback

Help us understand the barriers you face when interacting with the Library. This can include, but is not limited to, accessing our building, programs, services or communications.


How to provide feedback

Please include the following information:
  • What you were trying to access
  • Where the barrier happened and what the barrier was
  • Any recommendations you might have



Email your feedback to us at Feel free to attach files to help explain the barrier faced, such as a video, photos, or a voice recording.



Call us at 604-485-4796 to speak directly to a staff person.



Drop by our office and speak to one of our staff members about your accessibility concerns. Our office is located at 100– 6975 Alberni Street.


Paper Form

Download the Accessibility Feedback Form or drop in to the Library (100– 6975 Alberni Street) to pick up a copy.