Library FAQ during COVID-19

You can find commonly asked questions and answers on this page, and if you have any further questions or concerns please contact the Library at info@prpl.ca or 604-485-4796.

You can also review our WorkSafe BC COVID-19 Safety Plan [updated Jan. 14, 2022]

What safety measures are in place?

While we do not require a BC Vaccine Card to enter the library, we do follow the Public Health Orders. As of the February 16, 2022 Gathering Orders, we require participants of in-person programs or gatherings in our meeting rooms to present their BC Vaccine Card. Exceptions regarding Proof of Vaccination apply for programs targeted for youth under age 22 in alignment with the Order (Section B(2)).

To learn more about having a safe visit at the library, please review this page.

I don’t have a Library Card but want to access digital resources, can I get one?

Yes. Now that we have re-opened the library we can provide library cards with a piece of I.D.

I have a Library Card but when I try to login it says “privilege expired.” What do I do?

Every three years our system checks-in to make sure you are a Powell River resident and your card may have temporarily expired, as we haven’t been able to see you recently. Please email info@prpl.ca and we will reactivate your card and renew your library privileges for another three years or visit the library.

My checked-out items are coming due, how do I renew them?

Library material can be renewed online through My Library Account, on the upper right corner of our website, or by calling us at 604-485-4796 (press 0 for service). Library material can be enjoyed for four weeks.

Can I return my items to the Library?

Yes. Our drop box is open, located to the right of the foyer entrance.

I’m interested in using eBooks or eAudiobooks, but need help getting set up?

For help on using Libby app, by Overdrive please try this YouTube clip which will help walk you through the process.

You can also email info@prpl.ca for support, book one-on-one support with Adult Services Coordinator Mark Merlino, or attend Tech Tip Tuesdays (12:30 – 2:30pm in the MakerSpace).

I have books to donate – can I bring them in for the Friends of the Library Book Drive?

The Friends of the Library are now offering their monthly book drive drop-off. Please check this web page for information, and click this link for dates.

 

Help!

If you have more questions about resources and services currently being offered by the Library, please feel free to contact us at info@prpl.ca. We’ll also be posting updates on our Facebook and Instagram.